Privacy Policy for LP Property Lets.
This Privacy Policy applies to the collection, use, and storage of personal information by LP Property Lets, a lettings agency. We are committed to protecting the privacy of our clients, tenants, and website visitors and to comply with relevant privacy laws, including the General Data Protection Regulation (GDPR).
Collection of Personal Information
We collect personal information from clients, tenants, and website visitors in the following ways:
- When clients or tenants provide it directly to us, such as through the completion of forms or contracts, or during phone or in-person conversations
- When we observe client or tenant behaviour on our website, such as through the use of cookies
- When we receive information from third parties, such as credit reference agencies
- Your data will be shared with contractors for the purpose of maintenance and legal requirements on your property
The types of personal information that we collect include, but are not limited to, name, address, email address, phone number, financial information, and other information necessary for us to provide our services.
Use of Personal Information
The personal information that we collect is used for the following purposes:
- To provide our services to clients and tenants
- To communicate with clients and tenants, such as for billing or for sending notifications about the properties they are interested in
- To comply with legal and regulatory requirements
- To improve our website and services
- Your data will be shared with contractors for the purpose of maintenance and legal requirements on your property
Storage of Personal Information
We store personal information in a secure environment, protected by physical, technical, and administrative security measures. We retain personal information for as long as necessary for the purposes for which it was collected, or as required by law.
Disclosure of Personal Information
We do not sell, trade, or otherwise transfer personal information to third parties, except in the following circumstances:
- When we have obtained the consent of the individual
- When required by law or to comply with legal process
- When necessary to provide our services, such as sharing information with credit reference agencies
- When necessary for the protection of our legitimate business interests, such as the prevention of fraud
Access to Personal Information
Individuals have the right to request access to their personal information that we have on file, as well as to request correction of any inaccurate information. Individuals may also request that their personal information be deleted, although we may be required by law to retain certain information.
Changes to Privacy Policy
We may update this Privacy Policy from time to time, so please review it regularly. If we make any material changes, we will notify you by email or through a notice on our website.
Contact Us
If you have any questions about this Privacy Policy or our treatment of personal information, please contact us by visiting our ‘Contact us’ page. Or, by email at info@lppropertylets.co.uk, or by mail at LP Property Lets, The Hive 6, Beaufighter Road, Weston-super-Mare, BS24 8EE.
This Privacy Policy was last updated on 01/01/2024.